Hazera Genetics' Quality Policy Statement

Hazera Genetics' business operations are focused on fulfilling customer needs, whilst emphasizing the quality of its products, in order for the customer to derive the optimal technological and commercial potential of the company's products. It is the company's policy to carry out all activities to the customer's satisfaction while inflicting minimal harm to the environment and ensuring the safety of the company's workers.
An integrated management system which is compliant with ISO 9001:2000 for quality management, ISO 14001 for environmental management and OHSAS 18001 for occupational health and safety management and ISO 17025 is operated by the company for quality assurance of work procedures, for management, and to allow the company to continue to withstand the meticulous quality requirements acceptable in the seed industry. The company does this while ensuring the safety of its workers and of the environment in which it operates. A dynamic quality system is achieved with training, initiation, constancy, and imprinting a high awareness of the importance of quality management, safety and environmental quality on all of the company's workers. The constant, structured system which the company applies in order to learn from past mistakes is used as a foundation stone to continuously improve its integrated quality system.
The company has formulated a code of ethics which is communicated for implementation by all employees and managers.
It is in this framework that the company places and emphasizes the following objectives:

Seed Quality
The company's quality system continuously supervises the seed production process for quality assurance. The process is supervised from the research and development stage, through agricultural and industrial production, to sales and ends when the farmer is provided with agrotechnical information and support.
The company sets meticulous quality objectives compared to what is demanded by the certified authorities and authorities of different countries, while maintaining its goal of standing at the industrial forefront from the aspect of enduring quality demands.
Hazera Genetics' Seed Health Laboratory plays a crucial role in seed quality control processes. In 2007, the laboratory was certified by the National Authority for Certification of Laboratories in accordance with ISO Standard 17025, in recognition of the professional competence of the Hazera’s laboratories and staff.

Legal demands, Work processes and Organizational Culture
The company places the utmost importance on quality assurance of work processes and management.
The company believes that an organizational culture of cooperation and involvement, personal responsibility, discipline and initiative, openness and mutual respect are essential for growth and success.
The company is committed to satisfy the legislative demands which apply to it in the matters of product quality, environmental quality and safety of its workers.

The Workers, Safety and Work Environment
The company takes actions to develop quality awareness amongst its workers and to improve their professional standard. Training and educational programs aimed at improving the work of employees and managers, to increase awareness of the quality of the company's products, the quality of management processes and to elevate the standard of customer service. The company is dedicated to the constant improvement of the work environment and believes in the workers' right to respect, self-realization and a safe, pleasant and supportive work environment.
The safety of the company's workers and others working for the company is of the utmost importance to the company. The company takes action to assure the safety of the workers with the aid of training, tests, monitoring, and increasing awareness.

Customer Satisfaction and Service Quality
The company constantly initiates improvements to product traits and quality, this benefits the distributer, farmer and consumer providing them with the highest standards available in the industry and giving the company's products added value which gives them an advantage over the competitor's products.

The company understands the importance of customer demands, feedback, treatment of customer queries and complaints and building long term relationships with customers.
The company offers consulting services and training and provides agricultural information to the farmer in order to enable him to exploit the full potential of the seeds, giving him an advantage over his competition.

Research and Development
The company is dedicated to developing new, high quality products according to different market demands and forecasted future market requirements. Therefore, many resources are allocated to research and development.
The company uses traditional R&D combined with advanced technologies, while maintaining the quality of the development process and the final product.

Subcontractors and Suppliers
The company is tied by agreements to subcontractors, growers and suppliers, who are involved in the seed production and distribution processes.
The company considers the different suppliers full partners in the quality assurance of its products and therefore only cooperates with bodies that meet its required standards of quality and credibility.

Community Involvement
The company is involved in the advancement of social issues and environmental quality through a commitment to the society and to the environment in which it works.
This involvement is realized by the company's participation in educational programs in the local community, in the area in which it operates, and its contribution to welfare activities.

Preserving the Environment
The company is aware of the influence of its activities on the environment and works towards minimizing any negative influence. The company operates to increase the awareness of sustainable development, to utilize natural resources in the most optimal manner, and to find solutions for waste.